Legal — Quoriventra Australia
Terms, policies and regulatory information governing Quoriventra's logistics and supply chain services in Australia.
Legal overview
Quoriventra (ABN 41 759 823 114) operates across Australia providing freight forwarding, warehousing and e‑commerce logistics. These legal notices cover our terms of service, consumer guarantees under the Australian Consumer Law (ACL), privacy compliance under the Privacy Act 1988, and complaint handling.
- ABN: 41 759 823 114
- Address: 86 Lygon Street, Carlton VIC 3053
- Phone: +61 47 285 3941
Privacy & Data
Our handling of personal information complies with the Privacy Act 1988 and the Australian Privacy Principles (APPs). We process requests for access, correction, and deletion as set out below.
Privacy Act compliance — what you can expect
Requests under the Privacy Act (including access and correction requests) will be acknowledged and processed promptly. We may ask for identity verification to protect personal data. In most cases we respond within 30 days; complex requests may take longer and will be communicated to you with reasons.
For data concerns you may also contact the Office of the Australian Information Commissioner (OAIC): oaic.gov.au.
Terms of service & liability
Our standard terms govern the provision of logistics and warehousing services. To the extent permitted by law, liability is limited for indirect and consequential loss. Nothing in our terms excludes consumer guarantees implied by the ACL where they apply.
For cross-border freight, international carrier terms may also apply — customers are advised to review relevant bills of lading or air waybills.
Service terms summaryData access & legal requests
If you are requesting access to personal information, correction, or a formal legal notice, submit the request below. Provide sufficient detail and ID for us to process your request.
How we verify identity
To protect personal information we may require one or more of the following: copy of government ID, recent invoice or shipment reference, or a signed statutory declaration where appropriate.
Mailing address
Legal requests by post: Quoriventra, 86 Lygon Street, Carlton VIC 3053, Australia.
Complaints & dispute resolution
If you have a complaint about our services, please raise it with our support team first via Contacts. We will attempt to resolve matters internally. If issues remain unresolved you may escalate to the Australian Competition and Consumer Commission (ACCC) for consumer matters or the OAIC for privacy complaints.
- ACCC: accc.gov.au
- OAIC: oaic.gov.au
Consumer guarantees
Where goods and services fall within the ACL, statutory guarantees apply and cannot be excluded. Our standard terms operate subject to these guarantees.